The Emirates International Endurance Village pledges to provide services for organizing and managing endurance races with high quality and in line with the organizational context and strategic direction of the village, keeping pace with the latest global management systems in the field of work, introducing and using modern technologies, and improving the level of performance of the village and its employees, as well as achieving all the requirements of the concerned authorities in order to achieve excellence in all the services and activities you carry out.

The village has established, implemented, and maintained the ISO 9001:2015 quality management system and adhered to the following:

1. Continuous improvement of all village operations and activities.
2. Compliance with all legislative and regulatory requirements related to the scope of the village’s work and other requirements of all concerned parties, including the International Equestrian Federation and the Abu Dhabi Sports Council.
3. Setting quality goals and reviewing them continuously for the purpose of continuous improvement.

To achieve these commitments, the village applies methodologies and frameworks as follows:

1. Investing in applying the highest modern technologies in the village’s work areas.
2. Raising the professional and cultural level of workers through advanced training plans.
3. Applying advanced methodologies in the field of inspection, auditing, and monitoring the quality management system and excellence in service provision.
4. Applying best practices and standards in the field of racing management.
5. Nurturing innovation and creativity in the field of village work.

The village has provided the quality policy to all concerned parties and will review it on an ongoing basis to ensure its suitability.

The Emirates International Endurance Village is committed to all concerned parties to ensure the effective availability of vital services in the field of organizing and managing endurance races and the continuity of its work during emergencies and crises that may lead to the interruption of these services. Therefore, the village created, implemented, maintained and developed a business continuity management system to support its institutional capabilities and provide the necessary resources to reduce the chances of disruption of important and basic operations and develop the ability to restore them and fully recover from emergencies, crises and disasters in an acceptable manner and develop strong and flexible plans for business continuity.

The Emirates Global Capacity Village is committed to the following:

1. Implementing laws, legislation and all other requirements applicable in its field of work.
2. Compliance with contractual requirements including ethical obligations and expectations for clients.
3. Compliance with the requirements of ISO 22301:2019 business continuity standards and NCEMA 7001:2021 National Emergency, Crisis and Disaster Management Authority standards.
4. Continuous development of the business continuity management system.
5. Providing the general framework for setting and achieving business continuity goals by achieving sufficient flexibility to provide basic services within the scope of the business continuity system and reducing the time required to restore them and fully recover from emergency and crisis situations in accordance with the village’s obligations towards all parties concerned with its business continuity.

We make the documented policy available to all employees and stakeholders in an appropriate manner, and we will review it periodically to ensure its continued suitability or in the event of any change that requires its review.

The Emirates International Endurance Village pledges to organize and manage endurance races and provide distinguished services to competitors and riders to meet and exceed the expectations and needs of those concerned, by complying with the requirements of the Occupational Safety and Health Management System efficiently and effectively in accordance with the international standard ISO 45001:2018 and the requirements of the Abu Dhabi Center for Public Health [OSHAD]. It also commits to the following:

1. Providing a safe work environment and preventing occupational accidents, injuries, and health problems.
2. Professionalism in all work sites.
3. Supporting the safety, health, and well-being of workers.
4. Identifying and managing health and safety risks and their impacts and taking advantage of opportunities.
5. Compatibility with all other legislative and legal requirements related to management system activities.
6. Consultation and participation of employees and their representatives.
7. Establishing, monitoring, and reviewing the goals and objectives of the system periodically.
8. Providing the necessary resources for the occupational safety and health system.
9. Continuous development of the management system to achieve the highest levels of performance efficiently and effectively.

The village achieves its obligations through a framework based on the following:

1. Developing core competencies and human cadres capable of achieving levels of expected performance.
2. Using the latest technological and supportive administrative systems to achieve our vision and mission and our strategic goals.

We will ensure that the Occupational Safety and Health Management System policy is understood and available to all employees and other stakeholders and will review it periodically to ensure its continued suitability and effectiveness.